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Privacy Policy

1. Introduction

The MOT Mann Ltd (“we”, “us”, “our”) provides MOTs, servicing, repairs, tyres, brakes, detailing, and diagnostics at Unit 11, Fisher Gate Point, Nottingham NG1 1GD. We respect your privacy and handle personal data in compliance with UK GDPR.

2. Data Controller & Contact

The MOT Mann Ltd
Unit 11 Fisher Gate Point (Lower Parliament St), Nottingham, NG1 1GD
 0115 988 1988 ·  enquiries@themotmannltd.com
Co. No 15638553, incorporated 12 April 2024.

3. Personal Data Collected

  • Booking/enquiry forms: name, email, phone, vehicle details, service requested

  • Communications: information shared via call, email, or in person

  • Website analytics: anonymised IP, browser/device, pages visited, session duration—via essential and performance cookies only. No advertising or profiling cookies are used.

4. Use of Personal Data

Your data is used to:

  • Provide quotes, book and conduct MOTs, servicing, diagnostics, tyre/brake fittings, exhaust, detailing, etc.

  • Send confirmations, reminders, invoices, and follow-up communications

  • Improve our website through anonymised analytics

  • Maintain financial, warranty, and compliance records

5. Legal Basis

  • Contractual: fulfilling service bookings

  • Legitimate interests: to operate, manage, and improve our services and website

  • Consent: for optional marketing or follow-up communications

  • Legal obligation: to maintain records for VAT, insurance, and auditing

6. Data Sharing

We do not sell or rent personal data. We only share it with:

  • Service providers (web hosting, email, analytics) under GDPR-compliant agreements

  • Regulatory bodies, insurers or warranty services, if required by law

7. Cookies & Tracking

  • Essential cookies: required for forms and site functionality

  • Performance cookies: anonymised analytics only
    No advertising or profiling cookies used.

8. Data Retention

  • Service/enquiry records: kept up to 7 years for legal, warranty, and compliance needs

  • Analytics data: anonymised session logs deleted after 24 months; aggregated analytics retained as necessary

9. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, erase, restrict, or export your data

  • Withdraw consent or object to processing
    To exercise these rights, please contact us at the details above. You also have the right to lodge a complaint with the ICO.

10. Security

We protect your data using SSL encryption, secure UK hosting, access controls, firewalls, and staff training. We follow industry standards, though no system is completely infallible.

11. International Transfers

All processing and storage occur within the UK—no overseas transfers happen.

12. Policy Updates

We may update this policy periodically; the Effective Date above reflects the current version. Continued use of our website implies acceptance of changes.

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